Questions,
Answered

Open the piece you want and hit the size guide on its page. Each one lists the actual garment measurements in centimetres — length, shoulder, chest and sleeve for tops, length, waist and hip for pants.

Lay a garment you already own flat, measure it across the same points shown in our chart, and match those numbers. That beats guessing off a letter size, since sizing differs between labels.

They are flat measurements taken by hand, so allow a variation of 1–3 cm. Print placement and finish can also vary slightly between pieces — that is normal for small-batch garments, not a fault.

They are cut boxy and heavyweight rather than slim. If you want a closer fit, compare the chest measurement to a tee you like the fit of before choosing.

Size up for a relaxed look, stay down for a closer fit. Email narkyfashion@gmail.com with your usual size and the piece you're after and we'll tell you what we'd pick.

30 days from delivery. Pieces need to be unworn, in original condition, with tags still attached.

Yes. Size exchanges are handled the same way as a return — email narkyfashion@gmail.com with your order number and the size you want, and we'll set it up.

You do, unless the piece arrived faulty or we sent the wrong item — then it's on us.

Email us photos and your order number and we'll sort a repair, replacement or refund. Nothing in our terms limits your rights under the Australian Consumer Law.

Once your return reaches us and passes a quick check, the refund goes back to your original payment method. Your bank usually takes a few business days to show it.

Worldwide. Narky is a Melbourne brand, and orders are made and sent by our production partner.

Orders go out within 3–7 business days. Once shipped, delivery is estimated at 2–4 weeks. Tracking is emailed as soon as your parcel is on its way.

Australian orders are $11 standard or $15 express. International rates are calculated at checkout before you pay, based on your address.

The estimate shown at checkout comes from the carrier. It's a guide, not a guarantee — customs and peak periods can add time on international parcels.

Any import duties or taxes charged by your own country are your responsibility and are collected by the carrier or customs, not by us.

Credit and debit cards at checkout, plus any express wallet shown there. Payment is processed securely by Shopify — we never see or store your card details.

Australian dollars, including GST where it applies.

You'll get an order confirmation email once payment clears, then a second email with tracking when it ships. If neither arrives, check your spam folder and then email us.

Email narkyfashion@gmail.com straight away. If it hasn't been packed yet we can usually change the size or cancel it.

Yes — our staples come back. Email us the piece and size you're waiting on and we'll let you know when it lands.